General Support

The National Skills Academy for Social Care offers support to people at all levels of social care. 

Please check our Frequently Asked Questions (FAQ) page where you will find answers to many of the questions posed by people contacting the National Skills Academy for Social Care for the first time. 

I have forgotten my password

Please following this link to reset your password :

Social Care Support: 

We aim to promote coaching and mentoring as key to improved care delivery, and to improve access to high quality coaches for people working at all levels.  

Coaching and mentoring are highly effective, complementary ways to raise the quality and impact of management and leadership. Read more. 

By becoming a member you have additional access to a broad community of Social Care experts willing to discuss and help you with some of the issues related to Social Care. 

Visit the NSA Social Care Membership home page to learn more about the other benefits of membership or click here to purchase you annual NSASC membership (£35) now.

Membership Support:

If you have any questions, suggestions, complaints or praise regarding membership please contact Membership Manager Terri Myers 

Careship Development Zone & Virtual Learning Environment (VLE) Support 

For information on access the Careship Development Zone (which sits on the VLE) please click here and follow the instructions at the top of the page.

Please note you'll have to be a Member of the Skills Academy to access the Careship Development Zone and the Self Assessments. 

Accessing the Self Assessments (for Individuals and Organisations) 

See above.

Graduate support

If you would like further information the graduate training course you can read more about it here: Graduate Training Scheme. 

Or you can contact our Graduate Training Team

Programme support: 

All out programmes can be viewed here: Programmes home.

If you have any questions concerning our programmes you can contact our leadership team directly here:

Website support:  

Having trouble purchasing a programme, can’t log into the membership area, can’t find what you’re looking for, think something could be done better.

Many of your questions will be answered in the My NSA area accessible from the tab at the top of your browser or by creating a free My NSA account. 

Alternatively can contact the Web Team directly by emailing:


Unsure of who'd be best to answer your question at the NSA? 

Please send your queries via the general contact email address and we'll assign it accordingly: 

Can't find what you're looking for?

Contact Us and we'll get you started on the leadership pathway to excellence in social care.